What we expect from you...our customer
Complain – If you don’t, who will? You’ll feel better and we will get the chance to fix the problem.
Praise – We like this especially. Your feedback tells us what products and services we should continue.
Demand Fast Service – In this day and age of technology, there is no excuse for slow service.
Be Fast – If we do something wrong, don’t wait, get it off your chest now.
Be Stubborn – If you don’t get satisfaction, keep at it!
Be Wordy – You know what you want, we don’t. Whether it’s a new product or something just isn’t right, please let us know.
Be Nice – When you contact us, talk to us like your friend…we are friends right?